Returns & Exchanges

At COSMEDIX, we want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return policy on all products purchased directly from our site. If a formula isn't the right fit for your skin, we are here to help you find a better alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring the products are securely sealed to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.